Comments on: Scranton Dunmore Photo & Exam Center https://dmvhandbook.org/locations/scranton-dunmore-photo-exam-center/ Mon, 08 Apr 2024 17:07:53 +0000 hourly 1 By: concernedcitizen https://dmvhandbook.org/locations/scranton-dunmore-photo-exam-center/comment-page-1/#comment-1184 Wed, 20 Dec 2017 18:34:25 +0000 https://dmvhandbook.org/?post_type=dmv_location&p=4816#comment-1184 My boyfriend and I came in on Tuesday (12/19/2017) at the Dunmore, PA location to have my boyfriend’s license renewed. Little did we know, you have to sign up for a photo card weeks before or come in on a Wednesday or Friday to renew your license. The man giving us this information was incredibly condescending. We asked if there are other options, and he told us we should have thought about that before letting his license almost expire and that if he wants it, he can come back or pay a fee at a AAA. First of all, there was no reason to have such a rude attitude. We were very nice to the man, and he came back with a lot of sass because we weren’t aware of the photo card procedure. He also made a comment about my boyfriend driving with an expired license and how he’ll have to pay fees and will get pulled over, then insinuated that he WOULD drive with an EXPIRED license. In the end, we looked online and he was able to get a temporary license until he receives his photo card. There was no reason to treat us in this manner and he could have easily sent us on our way with the fact that he can obtain a temporary card. Secondly, I am very confused as to why you would not have employees with the ability to take a photo and renew a license every day of the working week. It seems like a ploy for voter suppression or a very poorly run business. This is why you do not hear good things about DMVs. I am also a state employee and I treat inmates with more respect than half of the DMV employees treat citizens off the street. I will be contacting my representatives and bringing up the issue of poor DMV values and guidelines.

Thanks.

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